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Shipping & Return Policy

Overstock Items:

Items must be in original condition to be eligible for return; no credit will be issued on used, installed, damaged or incomplete returns (no partial packages). Modified, obsolete or discontinued items will not be accepted for credit. Returns will not be accepted outside of one year from the original date of invoice.

WARRANTY INFORMATION

All DCI Edge equipment purchased on or after February 20, 2025, that is sold through, installed, and serviced by authorized DCI Edge dealers are guaranteed to be free from defects in workmanship and materials for ten years from the date of purchase During that period, DCI Edge will provide replacement parts at no charge. DCI Edge will not be responsible for dealer or service company labor charges or shipping charges to the DCI Edge factory. Upholstery is warrantied for five years from the date of purchase. Tubings carry one-year warranty. This guarantee does not cover damage from normal wear/ tear, unintended use, and contact with non-recommended materials. OEM ancillary devices installed by DCI Edge will follow the original manufacturer's warranty and are not covered by DCI Edge's warranty.

*We reserve the right to make modifications of parts without the need for prior notification.
*Service parts are not covered under this warranty.

WARNING: Only authorized dealers should attempt to service DCI Edge Equipment. The use of other than authorized dealers will void the warranty